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So you can wear your most precious bridal rings with lifetime peace of mind. Neu Spur cares for them wholeheartedly, long after your purchase.
No matter the years.
The reassurance of a lifetime warranty.
We issue a warranty card for each ring you purchase. By using it, we provide either resizing or refinishing (scratch removal) as aftercare, free for the first time. It's a reassuring lifetime warranty you can use whenever you like, however many years go by.
First service free · Lifetime warranty · Serviced at 27 stores in Japan & overseasFor example, resizing when the fit changes five or ten years on. Refinishing (scratch removal) for a ring that's been with you for 10 or 20 years. We offer comprehensive aftercare that stays with you through the long years.
Keeping your rings beautiful as they change with your time together.
Even if your finger size changes, we adjust it back to a comfortable fit. The first time is free under warranty.
We smooth away everyday scratches to bring back its like-new look. Even a ring worn for years is revived.
We gently clean away cloudiness and grime, restoring the shine and the shadows of the hammered finish.
Some stores can re-strike the komorebi hammered finish, so its character can be etched anew.
The first resizing or scratch removal is free under warranty. The fees below (incl. tax) apply from the second time or when not covered by warranty. They fall into three patterns depending on the finish (surface work) involved.
| Service | Pattern Ano surface finish | Pattern Bwith surface finish | Pattern Cwith surface finish + matte |
|---|---|---|---|
| Refinishing (scratch removal) | ¥7,700 | ¥8,800 | ¥9,900 |
| Resizing (size down) | ¥9,900 | ¥12,100 | ¥13,100 |
| Resizing (up by 1 size) | ¥11,000 | ¥13,200 | ¥14,200 |
| Resizing (up by 2 sizes) | ¥12,100 | ¥14,300 | ¥15,300 |
*Prices are reference prices, incl. tax. Depending on the ring's condition (deformation, the state of the stones, material and so on), additional fees may apply; please understand this in advance. Please confirm the latest fees and availability at your nearest stockist.
Consult your nearest Neu Spur stockist by phone or in person.
Bring your ring and warranty card. We'll explain the work and the fee.
Our artisans carefully carry out resizing, scratch removal and refinishing.
The finished ring returns to your hand — staying by your side for a lifetime.
For warranty and aftercare, consult your nearest stockist.